Privacy policy

Cyclewear.eu respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible
We will never resell your data to third parties or other parties. We would like to deal with your data as honestly, transparently and confidentially as possible.

We want to describe in this privacy policy how your personal information is collected, used and shared when you visit our website or make a purchase.

When you place an order or consult your account, one of the most modern techniques is used - Your personal data is sent encrypted to our server; the Secure Socket Layer ( SSL ). Your password is stored encrypted in our database. Your data will at all times be protected and treated confidentially.
Cyclewear.eu uses the collected data to provide its customers with the following services:

• If you place an order, we need your name, e-mail address, telephone number, delivery address and payment details to execute your order and to keep you informed about the progress (order information).

  • For payment of your order you will be referred to a payment service provider. In this way we can guarantee that your payment data will be handled safely. Cyclewear itself never stores bank or credit card information.

• To make shopping at Cyclewear.eu as pleasant as possible, we store with your consent your personal information and the details regarding your order and the use of our services.

• With your consent, we use your information to inform you about special offers and promotions

Your rights and more information about AVG can be found via this link ;

As a resident of the EU you have the right to change and review your personal data of your account at any time. You can do this via: https://cyclewear.eu/customer/account/

If you wish, you can always contact our data officer via support@cyclewear.eu and request information regarding your personal data.

Trust Pilot

A few days after confirmation of your order you can receive a mail via trust pilot with the request to give an assessment of our services provided. Trust pilot ensures that your data is processed in accordance with the AVG. You can find this AVG compliant processor agreement on the Trustpilot website together with an overview of the subprocessors they use.

Newsletter
You can subscribe to our newsletter. This way you will always stay informed of our promotions, competitive offers and news. We send personalized and general newsletters and we do so with the following e-mail address: newsletter@cyclewear.eu . The mailing list is not (and never) resold to third parties. Unsubscribing is possible at any time by changing this to "Your Customer Data" or by sending an e-mail with our contact form or by informing us in the e-mail that further messages are not wanted. You can also simply click on the 'unsubscribe' link in all our emails. We send our emails via Mailchimp, This company in turn complies with the AVG. More information about Mailchimp and how this company meets the AVG can be found here .

What are Cookies and what do they do on our website?
Cookies are small pieces of information that are stored by your browser on your computer. Cyclewear.eu uses cookies to recognize you on a subsequent visit and to remember your saved shopping cart. Cookies enable us to gather information about the use of our services and to improve and adapt these to the wishes of our visitors. Our cookies provide information concerning personal identification. We also use cookies to send you personalized offers.

We use external advertising technologies from reputable third parties to gain insight into the behavior of visitors on our website. These data are forwarded anonymously. The purpose of this is to determine the effectiveness of internet advertisements on our site. For this we use cookies that are supplied by us and placed by us. This is aimed at registering certain actions and transactions of visitors on our website and, on the basis of this information, designating certain profiles for relevant visitors.

We use Google Analytics (and Google Adwords), a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies" to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google in anonymous form on servers. Google uses this information to keep track of how you use the website, to compile reports on website activity for website operators and to offer other services relating to website activity and internet usage.

For questions or comments regarding this privacy policy you can always contact:
All Active Trading BV
Randweg-Zuid 15
6021 PT Budel

Or via our contact form .

If you wish, you can always contact our data officer via support@cyclewear.eu and obtain more information.